HMRC
Contact HMRC on 0844 409 6492 to make a complaint about an aspect of the service you are receiving. Each department (income tax, child benefit etc) has its own section on the website along with information and procedures to follow when dealing with them.
HMRC (HM Revenue & Customs) is the tax authority serving the UK and covers individuals and employees including the self employed, employers, and businesses and corporations.
About
HMRC was established as a new department by an Act of Parliament, the Commissioners for Revenue and Customs Act (CRCA) 2005, to replace the Inland Revenue and Customs and Excise. It is a non-ministerial department reporting to Parliament through their treasury minister who overseas their spending.
The main aims of HMRC are twofold: to ensure money is available to fund the country’s public services through the collection of tax revenues from individuals including the employed and self-employed, businesses and corporations.
Secondly, HMRC provides targeted financial assistance for families and individuals through benefits such as child benefit and tax credits. HMRC impacts on almost every individual and business in the UK as it currently has responsibility for virtually all tax revenue collection and the administering of certain benefits.
The following is a selection of the taxes and benefits HMRC is responsible for. A full listing can be found on their website:
Income Tax, Corporation Tax, Inheritance Tax, Insurance Premium Tax, Capital Gains Tax, Stamp, Land and Petroleum Revenue Taxes, VAT, Child Benefit and National Insurance.