EDF Energy
If customers need to make a complaint to EDF, a call to their complaints number on 0844 409 6459 is usually the best first step. This number and other contact methods along with the steps to take in making a complaint are on their website.
EDF supplies energy in the form of gas and electricity to homes and businesses in the UK and has some 5.7 customer accounts.
About
EDF is a French-owned energy supplier that came into being in 2002 following the mergers and acquisitions of various British-based electricity companies along with generating facilities such as three power stations. In 2009, they acquired British Energy, the UK nuclear generating company, and thus turned itself into one of the UK’s largest energy generators.
EDF is involved in most types of energy generation:
Fossil Fuel - its coal-fired power stations mean EDF has the highest generational coal-fired capacity in the UK.
Wind - EDF own three wind farms with another in development.
Nuclear - EDF own eight nuclear power stations with four more reactors planned.
Renewable - along with wind, EDF are researching and planning other electricity generation methods including tidal powered turbines.
Services and Products
Gas and electricity
EDF supply gas and electricity to homes and businesses. Customers can select a tariff to suit from the choice available.
Heating Products and services
Electrical heating products can be supplied and fitted, and existing electrical wiring and appliances inspected for safety and effectiveness.
Insulation products and boiler insurance cover can also be provided.