Barclays
Call 0843 254 8714 to make a complaint to Barclays about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.
Barclays is a huge multinational bank with over 48 million customers in over 50 different countries. The bank is divided into three basic divisions: Corporate and Investment Banking, Retail and Business Banking and Wealth and Investment Management. Its worldwide activities make Barclays the seventh largest bank in the world.
About
From small beginnings in late seventeenth century London, Barclays grew through mergers and acquisitions steadily into the massive worldwide business it is today. Amongst its roster of well known financial institutions acquired is the Woolwich, and a large part of Lehman Brothers American business.
Barclays has notched a number of ‘firsts’over the years. They introduced the first ever cash machine in the late 1960’s, and in 1966 they launched Barclaycard, the first credit card in the UK. In the early 1980’s they re-introduced branches opening on Saturday mornings some 20 years after it had been stopped by the main banks overall, and in 1987 launched ‘Connect,’the first debit card in the UK.
They received some negative publicity in 2001 when they closed 171 branches, many of them in rural areas. In 2004 Barclays took over sponsorship of the football Premier League from their sibling Barclaycard.
Brands
Barclays, Barclaycard, Barclays Connect.
Products and services
A full range of retail and business banking and financial services, credit cards, investment banking, corporate banking and wealth management.